Shipping policy
Shipping Methods & Delivery Times
AmaraThread offers worldwide shipping through trusted carriers. Processing time for all jewelry orders is 1-3 business days (excluding weekends and holidays).
- Standard Shipping: 5-10 business days
- Express Shipping: 3-5 business days
- Priority Shipping: 1-3 business days (available for select destinations)
Delivery times are estimates and may vary depending on your location and customs processing.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Destination country
- Package weight and dimensions
- Selected shipping method
Free standard shipping is available for orders over $100 USD to most countries.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. You can track your package using the provided tracking number through our website or the carrier's website.
International Shipping & Customs
We ship to most countries worldwide. Please note:
- Customers are responsible for any customs duties, taxes, or import fees
- These charges vary by country and are not included in your order total
- Customs processing may add additional delivery time
Shipping Restrictions
Due to international regulations, we cannot ship to certain countries. If your country is restricted, you'll be notified during checkout.
Shipping Address Requirements
Please ensure your shipping address is complete and accurate. We cannot modify addresses after orders are placed. Incorrect addresses may result in delayed or lost shipments.
Damaged or Lost Packages
If your package arrives damaged or doesn't arrive within the estimated delivery window:
- Contact us within 14 days of shipment
- Provide your order number and photos of any damage (if applicable)
- We'll work with the carrier to resolve the issue
Note: We're not responsible for packages marked as "delivered" by the carrier.
Holiday Shipping
During peak seasons (November-January), processing and delivery times may be extended. We'll post holiday shipping deadlines on our website.
Contact Us
For shipping-related questions, please contact our customer service team at [email protected] or through our contact form.