Tracking order
How to Track Your Order
At AmaraThread, we make it easy for you to track your jewelry order every step of the way. Here's how our order tracking process works:
- Order Confirmation: You'll receive an email confirmation immediately after placing your order with your order number.
- Processing: Our team prepares your items for shipment (typically within 1-2 business days).
- Shipping Notification: Once shipped, you'll receive an email with your tracking number and carrier information.
- In Transit: Use your tracking number to monitor your package's journey.
- Delivery: Your beautiful jewelry arrives at your doorstep!
Tracking Your Package
To track your AmaraThread order:
Method 1: Direct Carrier Tracking
Click the tracking link in your shipping confirmation email to be directed to the carrier's tracking page.
Method 2: Universal Package Tracker
For international shipments or consolidated tracking, we recommend using 17Track, a reliable third-party tracking service that works with most major carriers worldwide.
How to use 17Track:
- Visit www.17track.net
- Enter your tracking number in the search field
- Click "Track" to view your package's current status and location
Order Tracking FAQs
When will I receive my tracking number?
Tracking numbers are typically provided within 1-3 business days after your order is placed, once the package has been scanned by the carrier.
Why isn't my tracking information updating?
Carrier systems may take 24-48 hours to display updates. If no information appears after 72 hours, please contact our customer service.
What if my package shows as delivered but I haven't received it?
First check with neighbors or your building management. If still missing, contact us immediately with your order number for assistance.
Need help with your order? Our customer service team is happy to assist with any tracking inquiries.
Email us at: support@amarathread.com